

Related: Asheville council race: Ullman wins night, incumbents Smith and Mosley retain seats
CHRISTMAS EVE CRISIS HOW TO
She said next up must be "honest, thorough" conversations to understand the gaps in the city's response and how to "swiftly" close them. "Could we have done better? Of course, we can always do better.” It needs to be a learning process and a learning culture in the organization," Ullman said. We are always learning about how to respond and react, and the dynamics are always changing. “Emergency preparedness, fundamentally, is never written in permanent marker. More: Haywood Road resurfacing: Residents prioritize bike lanes, crosswalk signals, lower speeds 1 concern that I’m hearing (from constituents), is that they needed more, accurate and frequent communications," Roney said.Ī common thread from conversations with councilmembers, is that when they realized the urgency, they kicked into gear.
CHRISTMAS EVE CRISIS FULL
She said until the city has an after-action report, she won't have a full picture of where they could have asked for help. She also voiced concerns that the city "didn't ask for help when we could have," be it from mutual or direct aid organizations and others. “We don’t have the legal coverage or the guardrails that allow protections for organizations, but I also want more documentation so we can be transparent."

“My concern is that if we’re only having these meetings in the check-ins, we’re not able to have the transparency and documentation that is required, because those are not public meetings and they don’t have any minutes,” Roney said. The mayor and council member Maggie Ullman live in North Asheville and Roney, Sage Turner and Vice Mayor Sandra Kilgore live in West Asheville. 5 - which included all but Antanette Mosley and Sheneika Smith - were directly impacted by the outages. None of the City Council members polled by the Asheville Citizen Times Jan. In doing that, water began to drain out of the system, and though the "problem" was more isolated, it created a situation that took much longer to restore water service, she said.

“I think what we’re going to find when we look at this after action, is decisions were made about how to distribute water throughout the system so as not to put the entire city on a boil advisory, including the hospital system, but what that meant was that Mills River needed to come back online fast enough to recharge the south and that took longer than expected," Manheimer said. But there was such "incredible demand" due to all of the public and private water line breaks in the city - and usage that had spiked to 28 million gallons a day - that the issues compounded.
